Kirchner Corporation

Kirchner Corporation is a mid-market manufacturer of concept and diamond jewelry.

Challenge
Kirchner wanted to extend its order processing application to the Web to reduce the amount of time it takes to process orders and to gain better control over inventory.

Solution
The Company worked with Progress application partner Jargon Software to develop a new wireless order processing application.

Results

• Rapid implementation: The new application was implemented within just a few weeks.
• Dramatically improved efficiency: Kirchner can now process orders within one day versus waiting up to two weeks previously.
• Increased customer satisfaction: Sales professionals can now provide customers with real-time inventory information; and by processing orders the same day they are taken, customers receive their merchandise much faster.