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Oxiquim

Oxiquim, Chile's largest company, is also the country's leading manufacturer of industrial chemicals.

Challenge

Oxiquim's production planning, billing, and customer service operations were inefficient and ineffective due its antiquated technology systems.

Industry:

Manufacturing

Region:

Latin America

Products:

OpenEdge
Database
WebSpeed,
Sonic MQ

Solution

The company developed an integrated, real-time, user-friendly Windows-based set of applications, a modern ERP system, and extended its web-based business applications to customers leveraging Progress technology including WebSpeed, SonicMQ and the OpenEdge Database.

Results

  • Oxiquim's IT team and corporate users have access to graphical, real-time enterprise applications, which improved internal company operations.
  • Increased customer satisfaction: Customer service and satisfaction improved significantly with Web-enabled account information and re-ordering functionality.
Resources
 
"This Progress-based implementation allows us to provide applications, database support and maintenance from a central site, which makes IT management more efficient and economical for the company"
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View the Website at:
www.oxiquim.cl